Responsible Play (NZ)
This guidance is for players in New Zealand. If play stops being fun or you’re feeling distressed, seek support early.
Know the basics
- 18+ only. Do not allow anyone under 18 to use your account or device to play.
- Play for entertainment—never to recover losses or solve financial problems.
- Take regular breaks; avoid playing when tired, upset, or under the influence of alcohol/drugs.
- Set time and spend limits you can afford, and stick to them.
Tools & controls
- Account limits (time/spend) and reminders.
- Cooling-off breaks (temporary time-out).
- Self-exclusion (longer block from access).
Self-exclusion
To request a time-out or self-exclusion, contact us and include the email/username on your account and your preferred duration.
Email: contact@therark.com
Phone: +64 27 491 6382
Support in New Zealand
Gambling Helpline NZ
1737 — Need to talk?
Call or text: 1737 • Info: 1737.org.nz
Lifeline Aotearoa
Call: 0800 543 354 • lifeline.org.nz
Emergency: If you or someone else is in immediate danger, call 111.
Regulatory information
For information about gambling regulation and harm prevention in New Zealand, visit the Department of Internal Affairs (DIA) — Gambling: