Age Verification Policy

1) Age-gating (18+)

• We present an age gate at sign-up and/or first use requiring you to confirm you are 18+.
• We may also restrict access based on device, account, or network signals that indicate underage use.
• If you cannot confirm you are 18+, you must not use the service.

2) Age verification checks

We use a risk-based approach. Depending on your activity or suspected risk, we may ask for additional information to confirm age, including:

• Self-declaration (date of birth and confirmation you are 18+).
• Document check: a photo of a government-issued ID and, where needed, a selfie or liveness check.
• Electronic verification using reputable third-party databases/services (where available).
• Address or identity details for manual review.

We only request information reasonably necessary to verify age/identity and help prevent underage access.

3) If we suspect an account belongs to a minor

• We may restrict features, suspend access, and request age verification.
• If we cannot confirm the user is 18+, we may close the account.
• We may remove access to social/virtual currency features associated with an underage account, as permitted by our terms and applicable law.
• We may keep records of the action taken to help prevent repeat access and to meet legal/compliance needs.

4) Reporting underage access

If you believe a minor is using our service, please contact us with any relevant details (e.g., username, profile link, and why you believe the user is under 18). You can report via:

• Email: contact@therark.com
• Phone: +64 27 491 6382

We review reports and may request additional information. We do not disclose the outcome of investigations except where required by law.